holland america onboard credit holland america onboard credit

Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. For this reason, Holland America Line has size and weight guidelines for scooters. Cash is accepted in our casinos. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. Youll find something that sings to your heart, night after perfect night. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. It is not that unusual to be given incorrect information by HAL customer service reps. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. This requirement does not apply to U.S. or Canadian citizens. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. Be certain to bring along a record of all your vaccinations. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. LauraS This isn't our first cruise together. Place a card with your name and address inside your baggage, as well as on the outside. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. U.S. port and ending it in a different U.S. port. During our regular business hours, please call: 1-800-426-0327. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. I think they use this for special social events for the crew. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Shirts/cover-ups and footwear are always required indoors. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Then sail away for your romantic honeymoon! Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Celebrity does that and I wish HAL would too. In Seattle. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. During the voyage, a safe to store your valuables and important documents is available in your stateroom. WebMake travel your tradition during Holland America's 150th year of cruising! You will be responsible for all costs you incur to join the vessel at the next port. Allsuch requests should be made before sailing through your travel advisor. It is not a deposit, it is a hold on your credit that is available. Zealand, these policies and the legal drinking age apply to guests 18 years or over. With this in mind, the following emergency phone numbers are available for your use. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. both aerobic and strength-training equipment. Would the front desk be able to tell us do you know? Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Mobility Equipment: The safety of our guests and crew is our number one priority. When I got to the page where you paid, I was asked if I wanted to use OBC or a Charge Card. Our As You Wish dining lets you select the venue and style thatsuits you. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. It doesn't go by each person unless you have set up separate accounts. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. progressive jackpots to a parade of poker games is there for your enjoyment. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). When you board and look at your on board account you will see entries like these: The first is for any on board credits purchased for or by you and are fully refundable. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Cruise lines are no different. We have some from HAL; some from TA and also our CCL stocks. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Casual dining is available in the Lido Market every night. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Our activities to protect the environment have not gone unnoticed. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. How about a wine package or two? (only hypothetical of course she will get new earrings). Motion sickness medications are available for purchase onboard. Boarding may be denied or fines may be levied against those guests without proper documentation. Any and. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. WebFind the best value cruise sailings to South America in January 2024. There is a charge for the use of the self- service launderettes and it is coin operated. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. The only exception is cash for gambling. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. You may choose to participate in as many (or as few) activities as you wish. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. So far we have never seen any missing OBCs. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. For many years we have emphasized environmental stewardship and conservation in our operations. Any excess deposit will be refunded to you at the end of the cruise. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Please contact us or your travel advisor for more information. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Offer applies to 1st/2nd guests in a stateroom only. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. Every decision we make starts with that basic rule. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. And the run around I got when I asked about it, makes me regret picking Holland America. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Please print out Express Docs including Boarding Pass prior to your sail date. Started August 27, 2021, By We don't do spa or specialty dining. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. of getting by a scooter left in a hallway. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. Started June 21, 2021, By Please note: This service is available only on days of sailing. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. You may also receive arrival documentation from Immigration when arriving at the airport. Most evenings smart casual attire is appropriate. This could result in legal proceedings. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). They say can't use for casino, but never any problem here. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) An additional charge may be applied. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. guests are encouraged to obtain travel medical insurance prior to travel. You will claim your luggage when you arrive at your final airport destination. many ports taxi lines can be long and distances to private transportation can be lengthy. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). The luggage tags are clearly marked with your ship name. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. By Get closer to Alaska's natural wonders aboard our perfectly sized ships. But it will work for me.. Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. No. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Conserving water results in less energy spent making water, thus saving fuel. 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Telephone: At some point in your travels you may experience an emergency. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. I've had rental car companies put holds of $300-$500 on my credit card. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Taxes, Fees & Port Expenses are additional. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Special life jackets are available for children and infants. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. For further information on our relationship with airlines, please refer to your Cruise Contract. Additional communication instructions can be found on board the ship in your stateroom information directory. Promotional credits are nonrefundable. These will be used first and are not refundable. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. It's not a charge, it's just a hold. Safety begins with the design of our ships. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. The rate is US$16.00 per minute and billing begins at the time specified. environment is the right thing to do and essential to the success of our business. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. Additional information concerning Customs matters will be provided during your cruise. The charges are subject to change without notice. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. You will be able to leave a comment after signing in, By Depending on the handset and the carrier the user may be required to select Roam on the handset. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. ), after handling money and pens, and after using the restroom. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Representatives are available 24 hours a day, 7 days a week and 365 days a year. 1-206-626-7353 to add services to your itinerary. CC Help Jenn Cigarettes may also be subject to a tax imposed by state and local authorities. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Offer expires November 15, 2022. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. Learn more. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. The luggage tags are clearly marked with your ship name. Customs officials will not be available at the ship during check-in to register valuables. Not so much for currency conversion but because it is a done deal. Your booking will be credited to, and finalized by, your preferred travel advisor. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. You will be responsible for all costs you incur to join the vessel at the next port. The reduced deposit applies to sailings of 3 days or longer. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Follow in the wake of great adventurers in a colorful new world. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. I've had up to $1000 hold put on my cc for car rental. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Hours are from 6:00am until 9:00pm. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Cash Advance: Cash advances are available at the Guest Services. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. If you reside in the UK please visit. Both casual and dressy attire will be essential during your cruise. Where do they come up with such a ridiculous figure. Oh, well, the bottom line is the money is not available to spend. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Make the Most of Onboard Credit. Mail: Letters and postcards may be mailed from the ship while in ports of call. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Please note that this is a U.S. government regulation over which Holland America Line has no control. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? So I inquired as to how much of it was "use it or lose it" and how much would be refundable. or CDs. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. You do not need to include any suffixes on your airline ticket. Intimate dining featuring Double R Ranch Beef and fresh seafood. Means no new earrings for my DW. Any amount in excess of this allowance will be not be allowed onboard. For your convenience, foreign currency exchange services are available at Guest Services. For questions about your service or about billing, please contact your home network customer service. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). I'm sure there is more but that's what I can think of off the top of my head. Head to B.B. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Other restrictions and exclusions may apply. You can always your OBC in the shops, Exploration Cafe (books). Fares are based on Promo(s) DN*. Hope all HAL ships will soon have this. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. (Voyage plans cover your entire cruise and are available at a discounted rate. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. Do Not Sell or Share My Personal Information. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). You must be able to care for yourself. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. 2. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. All guests should keep themselves advised of changes in government requirements. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. The choices are endless. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70.